How Tahfiz Events Managing Services LLC collects, uses and protects your information across our website and mobile app.
At www.tahfizevents.com, we value your privacy and are committed to protecting your personal data in accordance with the laws of the United Arab Emirates, particularly UAE Federal Law No. 45 of 2021 on Personal Data Protection (PDPL). This Privacy Policy applies to our website and to our mobile application "Tahfiz Events Organiser," available on Google Play, and explains how we collect, use, and safeguard personal data through both.
When you submit an enquiry, request a quote, or purchase a ticket through our platform, we may collect your name, email address, phone number, company name, and details about your event or ticket order. We may also collect technical information such as your IP address, browser type, operating system, and website usage data through cookies and similar technologies.
The "Tahfiz Events Organiser" App is used internally by authorized Tahfiz staff to validate event tickets and manage attendee entry. It is not intended for use by the general public or event attendees directly. Through the App, we process:
We do not collect attendee data beyond what is necessary for ticket validation, and the App does not collect data directly from event attendees.
Credit/debit card details and other personally identifiable payment information are not stored, sold, shared, or rented to any third parties. Payment processing is handled through secure, PCI-compliant third-party payment gateways in accordance with UAE regulations.
We process your personal data based on one or more of the following legal grounds: your consent to this policy when using our services; the performance of a contract, such as providing permit or ticketing services; and compliance with our legal and regulatory obligations under UAE law.
We do not sell, trade, or rent your personal information. We may share your information with service providers (such as payment processors) and government authorities (such as DTCM/DET) strictly to facilitate the services we offer, with venue partners strictly for event logistics, and with legal authorities where required to comply with UAE laws, regulations, or legal processes.
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure, including encryption of sensitive information, regular security assessments, and restricting data access to authorized personnel only. No method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.
Under UAE data protection law, you have the right to access your personal data and receive a copy of it, request correction of inaccurate or incomplete data, request deletion of your data (subject to legal and regulatory requirements), object to certain processing of your data, and withdraw consent at any time where processing is based on consent. Staff users of the App may request deletion of their account and associated data by contacting us below. To exercise any of these rights, contact info@tahfizevents.com.
We use cookies and similar technologies to enhance your browsing experience on www.tahfizevents.com and to track website usage. You can manage or disable cookies through your browser settings, though this may affect site functionality.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by UAE law. When data is no longer needed, we securely delete or anonymize it.
Your personal data may be transferred outside the UAE to jurisdictions that may not offer the same level of data protection. In such cases, we ensure appropriate safeguards, such as contractual agreements, are in place to protect your data in compliance with UAE regulations.
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates.
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated date, and continued use of the website or App constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy, the App, or how we handle your personal data, contact us at info@tahfizevents.com or +971 567 172 689.